Registration and reporting to the Employment Service: Everything you need to know!
To receive an income support benefit, it is important for you to check whether you must register and report to the Employment Service Office.
Who must register and report?
If you are not working, or working part-time - you need to contact the Employment Service and report regularly, according to their rules.
Please note, the Employment Service can offer you a variety of jobs as long as they are suitable for your health condition.
Important to know! Income support is family benefit. This means that if both spouses are not working or working part-time, both must contact the Employment Service.
Who is exempt from registration and reporting?
In certain cases, an exemption from reporting to the Employment Service is granted. For more information, click here.
How do you register and report?
- Initial registration: The first time, you can easily register through the Employment Service website.
When you register, it is important to note that the registration is for the purpose of "income support" and to follow instructions regarding when and where to report. If you prefer, you can also visit the Employment Office closest to your place of residence. - Monthly reporting: After you have registered on the website, you will need to go to the Employment Service on the days and times scheduled for you. There, you will follow their referrals for jobs or training.
When do you start receiving the allowance?
The allowance is paid from the month in which you filed the claim in accordance with the reporting certificate received directly from Employment Service.
Important tip: Income support benefit is only paid for a full month. Therefore, it is very important to register and report to the Employment Service as soon as possible!
If you started reporting in the middle of the month, we can only pay you a benefit for that month if you had a justified reason for reporting exemption.
Failure to report to Employment Service
If you failed to report on one of the days scheduled for you, you will not be entitled to the benefit for that month.
Important to know! In the following cases, you will be entitled to the benefit even if you did not report:
- Illness: If you were sick on the day you were scheduled to report, you will need to bring a doctor's certificate of illness to the Income Support Department at the branch in charge of your file. The certificate can be sent directly to the branch using the document sending service on the website.
- Bereavement: In the event of bereavement of a first-degree relative, you will not need to register and report during the mourning days.
- Reserve service: On the days you serve in military reserves, there is no need to report to Employment Service.
Did you refuse a job offer?
If the Employment Service offered you a suitable job and you refused to take it, the income support benefit will not be paid to you for two months - in the month of refusal and the following one.
Have you started working?
It is important to notify both the Employment Service and the National Insurance branch handling your file of the start of work, so that you know whether you still need to continue reporting to the Employment Service.